中文版 | English
中华人民共和国陕西省西安市曲江新区慈恩东路208号 • 86-29-68219999

酒店服务 GUEST SERVICE



空调服务 AIR CONDITIONING

客人可使用墙上的调节装置调节通风和室内温度,如需帮助请拨打宾客服务中心。

The level of ventilation and temperature can be adjusted by the wall mounted thermostat, Please dial Guest Service Center for further assistance.


退房时间 CHECK-OUT TIME

退房时间为中午12:00。如需延时请拨打宾客服务中心,需视客房入住情况而定。

Check-out time is 12:00 noon. Please dial Guest Service Center should you require an extension. Late check-out is subject to room availability.


幼童看护服务 CHILDCARE SERVICE

房间免费提供婴儿床,幼童看护服务需提前24小时进行预约。如需帮助请拨打宾客服务中心。

Baby cribs are available free of charge. For childcare service, please make reservations with 24 hour advance notice. Please dial Guest Service Center.


礼宾部 CONCIERGE

位于酒店大堂的礼宾部提供旅游咨询、机票预订、出租车及豪华轿车预订服务。如需帮助请拨打宾客服务中心。

Located in hotel lobby, our Concierge will be happy to provide information about the Xian area and assist in air ticket booking, as well as car, taxi, or limousine arrangements. Please dial Guest Service Center.



请勿打扰 DO NOT DISTURB

如果您不想受到打扰,请按下房间入口处的“请勿打扰”按钮。酒店充分尊重客人“隐私信号”,在14:00前不会前来打扰。14:00酒店将联系您的客房,如果没有应答,客房部将派人进入房间,打扫房间,如不需要客房服务,或希望屏蔽或不接入任何电话,请通知宾客服务中心。

Should you wish to ensure your privacy, please press the " do not disturb" button by the door entrance. We will honor your

"privacy sign " until 14:00, at which time we will contact your room. Should there be no response, the housekeeping department will enter and clean the room. Please advise our Guest Service Center if you wish to decline housekeeping service, or if you wish to screen or block your telephone calls.


电流 ELECTRIC CURRENT

卧室写字台旁配有220伏、50瓦特的电插座,宾客服务中心提供适配器和变压器。出于安全考虑,当地法规不允许在房内使用私人的加热或烹饪电器。

Bedrooms are equipped with 220 VOLT/50 WATT outlets located at the writing desk. Adaptors and transformers are available from our Guest Service Center. In accordance with local safety and security regulations, the use of private heating or cooking appliances is not permitted.


外币兑换服务 FOREIGN EXCHANGE

前台提供外币兑换服务。

Foreign Exchange service is available at the Front Desk.

迷你吧产品补充 MINI-BAR REFILL

如需补充迷你吧产品,请拨打宾客服务中心。

Should you wish to refill the mini-bar, please dial Guest Service Center.


吹风机 HAIR DRYER

每间客房及套房的浴室洗面台搁板内备有风机。

All guest rooms and suites are equipped with hair dryers in the shelf of the washing counter in the bathroom.

送冰服务 ICE

如需冰块,请拨打宾客服务中心,我们将随时为您服务。

To have ice delivered to your guest room, please dial Guest Service Center.


客房送餐 IN-ROOM DINING

每日11:0022:00提供客房送餐服务,可享用早餐,中餐,晚餐和各种点心。

请参阅客房内的客房送餐服务菜单。

In-room dining is available 24 hours a day offering breakfast, lunch, dinner and a full range of snacks. Please refer to the in-room dining menu in your guest room.


洗衣服务 LAUNDRY/DRY CLEANING

全天24小时提供专业干洗,洗衣和熨烫服务。您的衣柜中备有洗衣单、洗衣袋、及资费说明。中午12:00前收取的衣服将在当日返还,另外提供加快服务。

Professional dry cleaning, laundry and pressing service are available 24 hours a day. You will find inside your wardrobe a laundry bag as well as a list of services and fees. Items collected before 12:00 at noon will be returned on the same day and express service is available.


旅行 “急救箱” TRAVELER RESCUE KIT

旅行“急救箱”可在酒店前台获取。

Traveler Rescue kit is available at Front Desk.



失物招领 LOST AND FOUND

对于拾获的失物,酒店将保存三个月,容易腐烂的物品保存三天。逾期无人认领,酒店有权自行处置。

Lost and Found items will be kept by the Hotel for a period of three months. Perishable items will be retained for only three days. The Hotel reserves the right to dispose of any items if not claimed within this period.

枕头 PILLOWS

为满足客人的不同要求,酒店提供客人的舒适枕头,曲线枕,荞麦枕,长枕头和海绵枕。如需帮助请拨打宾客服务中心。

A wide range of comfortable pillows are available to suit your needs, including contour pillows, buckwheat pillows, bolster pillows, and foam pillows. Please dial Guest Service Center.


保险箱 SAFETY DEPOSIT BOXES

大堂前台提供24小时免费保险箱服务。

Safety Deposit Boxes are available free of charge at the Front Desk in the lobby, 24 hours a day.


擦鞋服务 SHOE-SHINE SERVICE

如需服务,请将鞋放入篮内或拨打宾客服务中心。

Please leave your shoes in the shoe basket inside your room or dial Guest Service Center.


叫醒服务 WAKE-UP CALL

如需叫醒服务请拨打宾客服务中心,我们将很乐意为您服务。

We are happy to set up a wake-up call for our guest. Please dial Guest Service Center.


分机 Extension
大堂吧 THE LOUNGE

6530

唐咖啡 TANG CAFÉ
6510

雁鸣轩 YAN MING XUAN
6520

健身中心 FITNESS CENTER
6699
商务中心 BUSINESS CENTER
6650
温德姆会议 WYNDHAM MEETINGS
6212

贵宾楼层 CLUB LOUNGE
6620

酒店保留对所有客房电话收取服务费的权利。
The hotel reserves the right to add a surcharge on all calls placed from the in-room telephone.



 






线上联系方式